Our keynote speaker of the evening, Clémence Grillon — Global Head of Supply Chain — shares insights from Swapfiets’ growth journey: from rapid expansion with ample supplies to the operational challenges of scaling up and professionalizing internal processes.
Decision-makers in medium-sized companies
17:30 | Start of program (including presentation, discussion and 3-course dinner)
20:30 | End of formal program, opportunity for informal networking
Language: English
Restaurant de HFSLG, Bosch en Duin
Global Head of Supply Chain & Head of Repair Operations NL
Clémence Grillon is Global Head of Supply Chain at Swapfiets. Since joining the company in 2020, she has held various positions within Operations, contributing to Swapfiets’ rapid growth in Europe.
During her time at Swapfiets, Clémence was involved in almost every department within Operations. With her broad expertise, she has strengthened efficiency, innovation and scalability within the organization. Prior to her role at Swapfiets, Clémence gained valuable experience at ERIKS and Chiquita, further deepening her knowledge in the field of supply chain and operations management.
Our keynote speaker of the evening, Clémence Grillon — Global Head of Supply Chain — shares insights from Swapfiets’ growth journey: from rapid expansion with ample supplies to the operational challenges of scaling up and professionalizing internal processes.
Swapfiets’ experiences reflect common challenges faced by growing companies: limited visibility between teams, fragmented collaboration, and the need for better planning structures.
Clémence shares practical lessons about:
• The transition from ad-hoc operations to structured, sustainable growth
• Managing long lead times while meeting customer expectations for fast service
• Developing Sales & Operations Planning (S&OP) in a dynamic environment
• Creating transparency in the supply chain and implementing an Enterprise Resource Planning (ERP) system
• Involving young, relatively inexperienced teams in organizational change
After the keynote, you will participate in an interactive discussion with other decision-makers from medium-sized companies. This Vision Dinner offers a unique opportunity to exchange experiences about scaling up companies and to explore strategies that help to grow and professionalize — without losing the entrepreneurship that underlies the success.
