From tap to technology | Vitens CIO & CISO on strategic technology choices, digital twins, and AI

23 June 2026

From tap to technology | Vitens CIO & CISO on strategic technology choices, digital twins, and AI

Matthijs Zwart
CIO & CISO
Flevum Community IT, Digital Transformation & Innovation IT, Digital Transformation & Innovation

Partners of this Event

About the Topic

Driving digital transformation in complex and critical environments requires a careful balance between innovation, operational resilience, security, and risk management—a challenge relevant to IT leaders across all sectors. For Matthijs Zwart, CIO & CISO at Vitens, this challenge unfolds on a national scale. Vitens serves 5.4 million customers via nearly 47,000 kilometers of infrastructure and must ensure a safe and reliable drinking water supply, while simultaneously modernizing legacy assets, navigating a tight labor market, and continuing to improve critical operations.

The session concludes with a moderated discussion, during which participants will have the opportunity to exchange insights with peers and explore how these lessons are applicable in other sectors. We cordially invite you to join this conversation on June 23.

Target Audience

Leaders in IT, Digital Transformation & Technology

CPD points | 2 points

Program

17:30 | Start of program (including presentation, discussion and 3-course dinner)
20:30 | End of formal program, opportunity for informal networking

Language: English

Location

Restaurant Zuiver Utrecht, Utrecht

About the speaker

Matthijs Zwart

Matthijs Zwart

CIO & CISO

Matthijs Zwart is a senior IT, telecom, and media executive with extensive experience leading innovation and transformation within complex organizations. He is currently CIO and CISO at Vitens, the largest drinking water company in the Netherlands, where he is responsible for ICT, information security, and digital innovation. Previously, he held various leadership roles at KPN and AMC Networks, where he was responsible for operations, innovation, and product strategy.

More on the subject

Driving digital transformation in complex and critical environments requires a careful balance between innovation, operational resilience, security, and risk management—a challenge recognized by IT leaders in diverse sectors. For Matthijs Zwart, CIO & CISO at Vitens, this challenge unfolds on a national scale. Vitens serves 5.4 million customers via nearly 47,000 kilometers of infrastructure and must ensure a safe and reliable drinking water supply, while simultaneously modernizing legacy assets, navigating a tight labor market, and continuing to improve critical operations.

To kick off the discussion, Matthijs will explain how digitalization is transforming water treatment and operational processes. He will demonstrate how digital twins enable real-time monitoring and how AI-driven workflows enhance efficiency, decision-making, and resilience, with these technologies together contributing to smarter, safer, and future-proof operations. Additionally, he will discuss how long-term strategic value guides technological choices, ensuring that innovation remains aligned with operational priorities.

The session concludes with a moderated discussion, during which participants will have the opportunity to exchange insights with peers and explore how these lessons are applicable in other sectors. We cordially invite you to join this conversation on June 23.

This event is organized in collaboration with IFS. IFS is a fast-growing global ERP technology company that is redefining how capital- and asset-intensive industries operate by placing Industrial AI at the heart of enterprise transformation. Through the powerful IFS.ai platform, IFS delivers intelligent, integrated solutions that help organizations simplify complexity, optimize supply chains, improve operational performance, and respond faster to change. By connecting people, assets, and processes, IFS enables companies to become more agile, efficient, and sustainable in an increasingly dynamic world.