AI Transformation at ABN AMRO | Towards a Scalable Operational AI Model

28 October 2026

AI Transformation at ABN AMRO | Towards a Scalable Operational AI Model

Hiek van der Scheer
Chief Data Officer
Flevum Community Insights in Data Insights in Data

Partners of this Event

About the Topic

ABN AMRO has been on a compelling journey with (Gen)AI for several years, during which the organization has moved from experimentation to delivering impact at scale. What began with individual use cases has since evolved into something much larger: a bank-wide transformation driven by AI. During this session, Hiek van der Scheer, Chief Data Officer at ABN AMRO, will share first-hand insights into how this development is taking shape within the organization and the steps being taken to successfully implement AI at scale.

Target Audience

Leaders in Data & IT

CPD points | 2 points

Program

17:30 | Start of program (including presentation, discussion and 3-course dinner)
20:30 | End of formal program, opportunity for informal networking

Language: English

Location

Hotel V Fizeaustraat, Amsterdam

About the speaker

Hiek van der Scheer

Hiek van der Scheer

Chief Data Officer

Hiek van der Scheer, Chief Data Officer at ABN AMRO, is leading ABN AMRO’s transition into a data-driven organization. He has built up deep expertise on how business can derive value from Data, Analytics, and AI, bridging business, IT and Data. Prior to joining ABN AMRO, Hiek worked at Aegon, McKinsey, EY-VODW and TrueChoice Solutions, and worked across the globe for various industries ranging from Insurance, Banking, Telco, Energy, Electronics to Online gaming. Hiek holds a PhD in econometrics of the University of Groningen.

More on the subject

ABN AMRO has been on a compelling journey with (Gen)AI for several years, during which the organization has moved from experimentation to delivering impact at scale. What began with individual use cases has since evolved into something much larger: a bank-wide transformation driven by AI. During this session, Hiek van der Scheer, Chief Data Officer at ABN AMRO, will share first-hand insights into how this development is taking shape within the organization.

Today’s focus is on AI transformation and embedding AI into the core of business operations. Rather than developing separate, ad-hoc use cases, AI is increasingly becoming an integral part of the strategy, influencing how products, services, and decisions are designed and realized. This development marks a significant shift: from quick wins and isolated pilots to a structured, strategic approach where AI is fully integrated into the bank’s way of working.

Hiek’s presentation will serve as the foundation for an interactive discussion on the challenges associated with this transformation into an AI-driven organization. This includes topics such as scaling AI responsibly, rethinking governance, implementing AI solutions, and developing an AI-ready organization. You are cordially invited to join the conversation and share your own experiences, insights, and challenges.