{"id":5902,"date":"2026-02-26T14:14:00","date_gmt":"2026-02-26T14:14:00","guid":{"rendered":"https:\/\/flevum.nl\/speakers\/sanne-zwinkels\/"},"modified":"2026-03-03T14:54:00","modified_gmt":"2026-03-03T14:54:00","slug":"sanne-zwinkels","status":"publish","type":"speakers","link":"https:\/\/flevum.nl\/en\/speakers\/sanne-zwinkels\/","title":{"rendered":"Sanne Zwinkels"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Sanne Zwinkels is the Director of Customer Service B2B &amp; Billing at VodafoneZiggo. She is a seasoned expert in the realm of Customer Experience, with a professional career spanning over 15 years in high-impact leadership roles at some of the Netherlands&#8217; most prominent retail and telecommunications organizations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Prior to joining VodafoneZiggo in 2023, Sanne spent a decade at Ahold Delhaize and Albert Heijn, where she served in pivotal roles including Director of Customer Service and Head of Marketing &amp; Communications for Albert Heijn Online. Her broad expertise\u2014ranging from brand positioning and marketing strategy to leading large-scale commercial programming and category management\u2014has established her as a specialist in bridging the gap between brand promise and operational delivery. Throughout her career, Sanne has remained dedicated to translating deep customer insights into seamless journeys, consistently advocating for a human-centric approach within complex digital environments.<\/p>\n","protected":false},"featured_media":5901,"menu_order":0,"template":"","tags":[],"event_category":[],"class_list":["post-5902","speakers","type-speakers","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/flevum.nl\/en\/wp-json\/wp\/v2\/speakers\/5902","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/flevum.nl\/en\/wp-json\/wp\/v2\/speakers"}],"about":[{"href":"https:\/\/flevum.nl\/en\/wp-json\/wp\/v2\/types\/speakers"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/flevum.nl\/en\/wp-json\/wp\/v2\/media\/5901"}],"wp:attachment":[{"href":"https:\/\/flevum.nl\/en\/wp-json\/wp\/v2\/media?parent=5902"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/flevum.nl\/en\/wp-json\/wp\/v2\/tags?post=5902"},{"taxonomy":"event_category","embeddable":true,"href":"https:\/\/flevum.nl\/en\/wp-json\/wp\/v2\/event_category?post=5902"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}