Digital Marketing, Customer Experience & (e)Commerce

Connecting leaders

Extensive digitization in today’s world has changed customer interactions forever. However, the need to adopt your organization is made possible by a plethora of new technological developments. From an omnichannel experience that reflects your brand to hyper-personalized marketing on a large scale. What tools, skills, strategy, and leadership qualities are needed to keep up with the new reality? Flevum offers a safe and trusted environment where insights in the fields of Marketing, Customer Experience, and (e)Commerce are discussed and shared.

  • Connecting the customer with the brand
  • Optimizing market strategies
  • Customer-focused marketing development
events per year

12

events per year
participants

4500+

participants
CPE points

Receive

CPE points

What does the Digital Marketing, Customer Experience & (e)Commerce community offer?

Join the Digital Marketing, Customer Experience & (e)Commerce community and strengthen your knowledge and network within the Dutch marketing industry. With more than 4,500 participants, 12 annual sessions, and 25 years of experience, we bring together leading players for knowledge sharing and innovation. Our meetings are small-scale (10-25 participants), focused on open dialogue in a private setting according to the Chatham House Rule. Thanks to a group of participants and practical speakers from the top of the business world, government, and healthcare, you learn directly from peers and experts. Share insights, discuss challenges, and discover new solutions during interactive sessions.

Upcoming Events

10 March 2026
Digital Marketing, Customer Experience & (e)Commerce
Sanne Zwinkels
Customer Service Director B2B
24 March 2026
Digital Marketing, Customer Experience & (e)Commerce
Debora de Laaf
Director of Communications
20 May 2026
Digital Marketing, Customer Experience & (e)Commerce
Sandra Bosma
Director Customer Experience Management

Previous Speakers

Nick Hartman
Nick Hartman
Head of New Business
Hendrik De Zeeuw
Hendrik De Zeeuw
CCO, Executive Vice President Marketing & Sales
Leo Den Haan
Leo Den Haan
Activation Performance Lead Enlarged Europe and former Global Transformation Lead Generative AI RPA

Questions about our Communities?

Do you have any questions about one of the communities? Contact Esther, our Head of Operations.

View our Recap

Flevum Seaside Dinner 2025

Flevum Seaside Dinner 2025

Rethinking Security: Preparing for the Unseen On October 2, the 15th edition of the Flevum Seaside Dinner took place at Grand Hotel Huis ter Duin in Noordwijk. What started fifteen years ago as an intimate networking dinner by the sea has grown into Flevum’s annual flagship event, bringing together senior leaders from the public and […]

Reinventing Industry 4.0 with Philips

Reinventing Industry 4.0 with Philips

It is Thursday, April 18, 2024. Approximately twenty leaders from the Dutch manufacturing industry and related sectors are gathering at the unique, historic castle Slot Loevestein for one of the four annual meetings of the Smart Industry Network Netherlands, or SINN for short. The SINN network was founded to enable knowledge sharing between professionals and […]

“Empowering Employees to Become Problem Solvers”

“Empowering Employees to Become Problem Solvers”

Interview with Sanchay Roy, General Manager Manufacturing at Shell Lubricants “In every sector, the staff is the foundation for success,” says Sanchay Roy, General Manager Manufacturing, Quality and Engineering at Shell Lubricants. He emphasizes that effective leadership means enabling colleagues to develop innovative, targeted strategies that align with current needs and circumstances. This is especially […]

Innovate & Invest with the CEO of Invest-NL

Innovate & Invest with the CEO of Invest-NL

On September 10, 2024, Flevum welcomed Rinke Zonneveld, CEO of Invest-NL, as the keynote speaker during an exclusive Boardroom Network session. The evening included a tasteful 3-course dinner, an inspiring keynote presentation by Rinke, in-depth discussions among attendees, and extensive networking opportunities. This meeting offered participants unique insights into the future of the Dutch investment […]

Cybersecurity & Business Continuity: a Year in Review

Cybersecurity & Business Continuity: a Year in Review

In an era where cyber threats are evolving at an unprecedented pace, staying ahead involves more than just technology—it demands collaboration, foresight, and resilience. Over the past year, our exclusive Vision Dinners brought together leading security professionals and industry leaders to explore the continuously changing landscape of cybersecurity and business continuity. Through in-depth discussions and […]

From Strategy to Solution: how Leaders Make Their IT Landscape Future-Proof

From Strategy to Solution: how Leaders Make Their IT Landscape Future-Proof

The world is connected, and the speed at which these connections are made is enormous. These developments present organizations, citizens, government, and society as a whole with dilemmas and challenges.

Making the Dairy Sector Future-Proof

Making the Dairy Sector Future-Proof

The world is connected, and the speed at which these connections are made is enormous. These developments confront organizations, citizens, government and society as a whole with dilemmas and challenges.

TRANSFORMATION IN THE EUROPEAN SUPPLY CHAIN

TRANSFORMATION IN THE EUROPEAN SUPPLY CHAIN

The world is connected, and the speed at which these connections are made is enormous. These developments confront organizations, citizens, government and society as a whole with dilemmas and challenges.

From Utrecht to the Balkans: how Paul Beelen is Digitally Propelling Coca-Cola HBC Forward

From Utrecht to the Balkans: how Paul Beelen is Digitally Propelling Coca-Cola HBC Forward

The world is connected, and the speed at which these connections are made is enormous. These developments confront organizations, citizens, government and society as a whole with dilemmas and challenges.

Marketing, Customer Experience & eCommerce: a Year in Review

Marketing, Customer Experience & eCommerce: a Year in Review

In a rapidly changing digital landscape, customer experience and marketing innovation are more than just competitive advantages — they are necessities. Throughout 2024, our exclusive Vision Dinners have brought together top executives to explore the future of digital transformation, omnichannel engagement, and AI-driven personalization. These conversations offered valuable insights into the strategies that organizations must […]