ING has been investing in AI and data capabilities for many years and is now focused on turning promising AI initiatives into sustainable business value at scale. In this session, you will hear directly from Quentin-Emmanuel Vajda, Member of the AI Board and Product Lead Customer AI at ING Belgium, about how ING is navigating this journey.
Leaders in IT, Data, Analytics & AI
CPD points | 2 points
17:30 | Start of program (including presentation, discussion and 3-course dinner)
20:30 | End of formal program, opportunity for informal networking
Language: English
Kasteel ter Ham, Steenokkerzeel
Member of the AI Board and Product Lead Customer AI
Quentin-Emmanuel Vajda is a data and analytics professional working at ING Belgium. With a background in computer science and artificial intelligence, he has developed expertise at the intersection of data science, machine learning, digital analytics, and business transformation. Throughout his career, he has been involved in building data-driven solutions, supporting digital innovation, and promoting the adoption of AI within the banking sector. Passionate about technology, optimization, and analytics, Quentin combines strong technical knowledge with a practical focus on delivering business value and driving organizational growth.
ING has been investing in AI and data capabilities for many years and is now focused on turning promising AI initiatives into sustainable business value at scale. In this session, you will hear directly from Quentin-Emmanuel Vajda, Member of the AI Board and Product Lead Customer AI at ING Belgium, about how ING is navigating this journey.
Today, the focus is on embedding AI into daily operations while building the foundations needed for successful adoption. This includes strengthening data literacy, fostering trust in AI, and empowering employees through AI ambassadors across the organization. At the same time, ING is exploring how generative AI can support customer-facing teams by generating insights, enhancing customer interactions, and identifying new opportunities.
Quentin’s presentation will set the stage for a discussion on one of the key challenges facing many organizations: how do we move from proof of concept to scalable, operational AI solutions? Together, we will explore topics such as governance, compliance, data foundations, talent, and employee adoption – and how these elements can help accelerate the realization of business value from AI. You are most welcome to join the discussion and share your own experiences and challenges!
